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    Ram Trucks Are Recalled to Fix Backup Camera

    A free software update will fix the problem

    2021 Ram 1500 rear Photo: Ram

    Ram is recalling more than 68,000 pickup trucks because the backup camera may not display an image in certain situations, which could lead to a crash. The recalled vehicles involve 2021-2023 Ram 1500 and 2023 Ram 2500 trucks.

    The problem has to do with a defect in the trailer reverse steering control module, or TRSCM. As a result, these vehicles don’t meet a specific federal motor vehicle safety standard that requires the backup camera to be visible when the vehicle is placed in reverse.

    Ram dealerships will update the TRSCM software free of charge.

    Learn more about car recalls at CR’s guide to recalls.

    The Details

    Vehicles Recalled
    Ram 1500 pickup trucks manufactured between June 3, 2020, and Aug. 17, 2022.
    Ram 2500 pickup trucks manufactured between June 21, 2022, and Aug. 17, 2022.

    The problem: A flaw in the trailer reverse steering control module means that the backup camera image may not display. This could lead to a crash.
    The fix: Ram dealerships will update the TRSCM software.
    How to contact the manufacturer: Owners may call Ram at 800-853-1403. Ram will contact owners by mail starting on March 31, 2023.
    NHTSA campaign number: 23V059. Ram’s own number for this recall is 14A.

    Check to see whether your vehicle has an open recall: NHTSA’s website will tell you whether your vehicle has any open recalls that need to be addressed.

    If you plug your car’s 17-digit vehicle identification number (VIN) into the website of the National Highway Traffic Safety Administration and a recall doesn’t appear, it means your vehicle doesn’t currently have one. Because automakers issue recalls often, and for many older vehicles, we recommend checking back regularly.

    Stay informed about recalls that might affect your vehicle by using our Car Recall Tracker.

    Create a free account now to become a CR member.

    Head shot photo of CRO Cars CIA editor Keith Barry

    Keith Barry

    Keith Barry has been an auto reporter at Consumer Reports since 2018. He focuses on safety, technology, and the environmental impact of cars. Previously, he led home and appliance coverage at Reviewed; reported on cars for USA Today, Wired, and Car & Driver; and wrote for other publications as well. Keith earned a master’s degree in public health from Tufts University. Follow him on Twitter @itskeithbarry.